WELCOME TO ONAM AGARBATHI Starting in 1972 with one brand - ONAM started with one single brand namely ONAM and presently marketing 45 brands with excellent fragrances, ONAM reaches to the nook and corner of India.
RETURNS AND REFUNDS

If you are not satisfied with your order, there is a return policy available for within 30 days of receiving it, for a full refund or exchange, subject to the following conditions:

  • The product must be unused, unopened, and in its original packaging.
  • You must provide proof of purchase, such as your order confirmation email or invoice.
  • You are responsible for the shipping costs of returning the product, unless it is defective or damaged in transit.

We reserve the right to refuse a return or exchange if the product is found to be tampered with, altered, or misused.

To initiate a return or exchange, please contact us at onamagarbathi@gmail.com or +91 98447 25484 and provide your order number and reason for return. We will send you instructions on how to ship the product back to us.

We will process your refund or exchange within [your refund period] of receiving the product. We will refund your payment using the same payment method that you used, minus any shipping fees and other costs incurred. Please note that it may take some time for the refund to appear in your account, depending on your bank or payment provider.

Disclaimer of Warranties and Limitation of Liability

We provide our products and services on an ‘as is’ and ‘as available’ basis, without any warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that our products or services will meet your requirements, expectations, or needs, or that they will be error-free, secure, reliable, or uninterrupted. We do not warrant that the information, content, or materials on this website are accurate, complete, or current. We do not warrant that our products or services will not cause any adverse effects, such as allergic reactions, irritation, or injury, to you or anyone else. You use our products and services at your own risk and discretion.

To the full extent permitted by law, we will not be liable for any damages of any kind arising from or relating to your use of or inability to use our products or services, or any information, content, or materials on this website, including, but not limited to, direct, indirect, incidental, consequential, special, punitive, or exemplary damages, such as loss of revenue, profit, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages. In no event will our total liability to you or anyone else for any claim arising from or relating to your use of or inability to use our products or services, or any information, content, or materials on this website, exceed the amount that you paid to us for the product or service that is the subject of the claim. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above exclusions or limitations may not apply to you. In such cases, our warranties and liabilities will be limited to the extent permitted by law.