WELCOME TO ONAM AGARBATHI Starting in 1972 with one brand - ONAM started with one single brand namely ONAM and presently marketing 45 brands with excellent fragrances, ONAM reaches to the nook and corner of India.
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TERMS AND CONDITIONS

Welcome to www.onamfragrances.com! This website is operated by Onam Agarbathi Private Limited, a manufacturer registered in Bangalore. By accessing or using this website, you agree to be bound by the following terms and conditions. Please read them carefully before placing any order or using any service on this website.

Products

We offer a variety of incense sticks made from natural ingredients and fragrances. Our products are intended for personal use only and not for resale or commercial purposes. We make every effort to ensure that the product descriptions, images, prices, and availability are accurate and up to date. However, we reserve the right to make changes or corrections at any time without prior notice. We also reserve the right to limit the quantity of products that you can order or purchase on this website.

Orders

To place an order on this website, you must be at least 18 years old and have a valid credit card or other payment method accepted by us. You must also provide us with accurate and complete information, such as your name, address, email, phone number, and billing details. By placing an order, you confirm that you have the legal right to use the payment method that you choose and that you authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.

We will send you an email confirmation once we receive your order. However, this does not mean that we have accepted your order or entered into a contract with you. We reserve the right to accept or reject your order at our sole discretion, for any reason or no reason, and without liability to you or anyone else. Some of the reasons why we may reject your order include, but are not limited to:

  • The product that you ordered is out of stock, discontinued, or unavailable.
  • The product that you ordered has a pricing or description error.
  • The payment method that you used is declined, invalid, or fraudulent.
  • The order that you placed violates these terms and conditions or any applicable law or regulation.

If we reject your order, we will notify you by email and refund any payment that you have already made, using the same payment method that you used. Please note that it may take some time for the refund to appear in your account, depending on your bank or payment provider.

Shipping and Delivery

We ship our products to anywhere in India using post or courier. We will provide you with a tracking number and a link to track your order once we dispatch it. The estimated delivery time and the shipping fees will depend on the destination, the weight, and the size of your order. Please note that we are not responsible for any delays, damages, or losses caused by the shipping carrier, customs, or other third parties. You are responsible for paying any import duties, taxes, or fees that may apply to your order, according to the laws and regulations of your country. You are also responsible for providing us with a correct and complete delivery address and for ensuring that someone is available to receive your order at the delivery location. If your order is returned to us due to an incorrect or incomplete address, a failed delivery attempt, or accept the order, we will deduct the shipping fees and any other costs incurred from your refund.

Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, our directors, officers, employees, agents, contractors, licensors, suppliers, and service providers, from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees, including reasonable attorneys’ fees, arising from or relating to your use of or inability to use our products or services, or any information, content, or materials on this website, or your violation of these terms and conditions, or any applicable law or regulation, or the rights of any third party.

Governing Law and Dispute Resolution

These terms and conditions are governed by and construed in accordance with the laws of Bangalore, without regard to its conflict of laws principles. Any dispute, controversy, or claim arising from or relating to these terms and conditions, or your use of or inability to use our products or services, or any information, content, or materials on this website, will be resolved by [your dispute resolution method], such as arbitration, mediation, or litigation, in [your dispute resolution location]. You agree to submit to the personal and exclusive jurisdiction of the [your dispute resolution authority], such as the arbitrator, mediator, or court, and to waive any objections to the venue or convenience of the forum.

Changes to these Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time and for any reason, without prior notice or liability to you or anyone else. The revised terms and conditions will be effective immediately upon posting on this website. You are responsible for reviewing these terms and conditions periodically to ensure that you are aware of any changes and that you comply with them. Your continued use of this website after any changes to these terms and conditions will constitute your acceptance of the revised terms and conditions.

Contact Us

If you have any questions, comments, or concerns about these terms and conditions, or our products or services, please contact us at onamagarbathi@gmail.com or +91 98447 25484 or write to us at 35/36 NS Palya Bangalore 560076. We will respond at the earliest.

Thank you for choosing our incense sticks. We hope you enjoy the aroma and the benefits of our natural ingredients.